This was my 3rd visit to Dr. Carnaghi and on the first two, I could not have spoken highly enough of her professionalism, patience, and willingness to get the issue solved. I even took several extra cards to hand out to friends and family.
On my third visit (a 2-week check up on how my heel was doing after a steroid injection), the second she came into the examining room, Dr. Carnaghi berated me (loudly) for wearing what she felt was the wrong kind of shoe. She was not willing to listen to what I had to say. I had explained to the person thqt took me into the room and took my information, that the plantar fasciitis was getting better, but I still felt the pain once in a while. From what my family doctor said and from what I have researched, I understand that this issue can take up to a year to completely heal.
It was obvious Dr. Carnaghi was having a very bad day, so I let her rant. I was not going to leave a review. However, when I received an email asking for a one, I decided to do so. What really took the cake, however, was when Dr. Carnaghi let me know she has multiple pair of tennis shoes that match each scrub outfit she wears to work. This was the point that I felt she was no longer being professional and someone I would not be seeing again. This made me feel bad because I really liked her and thought highly of her as a professional. Everyone is entitled to a bad day, but not entitled to take it out on others.
Valerie K.
May 01, 2024
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